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Shipping Timeline: Special Deadline

Due to current logistical challenges, we are adjusting the order deadline for shipments scheduled on Thursdays.

Order Deadline Ship Date
Thursday by 12 PM local time Wednesday, following week
Friday by 12 PM local time Thursday, following week

Shipping Overview

Shipping Timeline: Standard Products

Order Deadline Delivery Date
Thursday by 12 PM local time Following Thursday
Monday by 12 PM local time That Same Week on Friday

 Combined Orders: Orders with both extended lead time and regular products will ship together on the extended lead time product's date.

Extended Lead Time Products: Aphidalia

Order Deadline  Ship Date
Monday by 12 PM local time    Wednesday, 2 weeks from order date

 

Shipping Information & Tracking

All orders ship UPS 1 – day: Orders shipping on Wednesday should arrive Thursday, and orders shipping on Thursday should arrive on Friday.

On the day your order ships we'll send an email with a link titled “Your Package Has Shipped” containing tracking information for your shipment. The status of your shipment can be viewed at Tracking | UPS - United States.

 

Flat Rate Shipping Costs

Product Total Up To $149 = Flat Rate of $35
Product Total $150+ = FREE SHIPPING

If you have any questions about your order, please get in touch with us at orders@koppert.com or call Customer Service at 1-810-632-8750. We are available Monday- Friday, 9 am to 4 pm local time.

 

For more information on our Shiping Policy please visit naturalenemies.com/shipping-info.