Shipping Overview
Shipping Timeline: Standard Products
| Order Deadline | Delivery Date |
|---|---|
| Thursday by 12 PM local time | Following Thursday |
| Monday by 12 PM local time | That Same Week on Friday |
Combined Orders: Orders with both extended lead time and regular products will ship together on the extended lead time product's date.
Extended Lead Time Products: Aphidalia
| Order Deadline | Ship Date |
|---|---|
| Monday by 12 PM local time | Wednesday, 2 weeks from order date |
Shipping Information & Tracking
All orders ship UPS 1 – day: Orders shipping on Wednesday should arrive Thursday, and orders shipping on Thursday should arrive on Friday.
On the day your order ships we'll send an email with a link titled “Your Package Has Shipped” containing tracking information for your shipment. The status of your shipment can be viewed at Tracking | UPS - United States.
Flat Rate Shipping Costs
Product Total Up To $149 = Flat Rate of $35
Product Total $150+ = FREE SHIPPING
If you have any questions about your order, please get in touch with us at orders@koppert.com or call Customer Service at 1-810-632-8750. We are available Monday- Friday, 9 am to 4 pm local time.
For more information on our Shiping Policy please visit naturalenemies.com/shipping-info.
